Protection
If an appointment falls through, we make it right.
Plans change. Your pipeline should not dry up because of it.
Our standing commitment
Replacement Coverage.
When a homeowner we confirmed does not show up, or cancels on the day of the inspection, we book you a replacement appointment within the same campaign cycle.
This is a standing commitment in our service terms, not fine print.
Every confirmed inspection, backed.
Three steps
How a replacement works.
- Step 1
You report it
Let us know when a confirmed homeowner does not show or cancels on the day of the inspection.
- Step 2
We verify it
We review the booking and follow up with the homeowner to confirm what happened.
- Step 3
We rebook it
We place a replacement appointment on your calendar within the same campaign cycle.
FAQ
Questions from the riverbank.
What counts as a verified no-show?
An appointment qualifies when a homeowner we confirmed is not home at the scheduled time, or cancels on the day of the inspection. Once you report it, we review the booking and check with the homeowner before the replacement is set.
How are replacement appointments scheduled?
Replacements are booked within the same campaign cycle and go through the same screening as every other appointment. They land on your calendar with a full homeowner profile, just like the original.
Are territories exclusive?
Yes. You choose the ZIP codes, cities, or storm zones you want to cover, and we do not book the same homeowners for your competitors in those areas.
How are homeowners screened?
Every homeowner passes three checks on the phone before booking: a roof check (5 or more years old, or showing weathering or storm exposure), an opportunity check (active insurance and no other contractor on the property), and a timing check (an exact date and time they have agreed to be home for).
How does pricing work?
Every operation is different. We scope your territory, match you to a volume tier, and build custom pricing with you. There are no one-size-fits-all packages.
How do I get started?
Send us a few details through the contact page or give us a call. We review your territory, recommend a volume tier, and our sales team follows up with custom pricing.
Inspections you can count on.
Talk with our team about your territory and how coverage works for your campaign.